Privacy policy

Privacy Policy

Last updated: December 30, 2025

Auntie Eni’s (“Auntie Eni’s,” “we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience.

Our store is hosted on Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

Personal information” means information that identifies, relates to, describes, or can reasonably be linked to an individual. It does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact Information: name, billing address, shipping address, email address, phone number
  • Payment Information: payment card details and transaction confirmations (processed securely by third-party payment processors; we do not store full payment card numbers)
  • Account Information: username, password, preferences, and settings (if applicable)
  • Transaction Information: products viewed, added to cart, or purchased; order history
  • Communications: information you provide when contacting customer support or communicating with us
  • Device & Usage Information: IP address, browser type, device identifiers, and interactions with the Services
  • Cookies & Similar Technologies: used to operate, analyze, and improve the Services

Sources of Personal Information

We collect personal information from:

  • You directly, when you place an order, contact us, or interact with the Services
  • Automatically, through cookies and similar technologies when you use the Services
  • Service providers, including Shopify and payment processors
  • Third parties, such as analytics or advertising partners, where permitted by law

How We Use Personal Information

We use personal information to:

Provide and Improve the Services

  • Process orders and payments
  • Fulfill and ship purchases
  • Communicate about orders or customer service inquiries
  • Maintain and improve the functionality and quality of the Services

Marketing & Communications

  • Send promotional or informational emails (you may unsubscribe at any time)
  • Display relevant advertising through digital platforms, where applicable

Security & Legal Compliance

  • Detect and prevent fraud or misuse
  • Protect the security and integrity of the Services
  • Comply with legal obligations and enforce our policies

How We Share Personal Information

We may share personal information in the following circumstances:

  • With Shopify and other service providers that support our operations (payment processing, shipping, analytics, customer support)
  • With marketing and analytics partners to help promote our products, subject to applicable privacy laws
  • When required by law, subpoena, or legal process
  • In connection with a business transaction, such as a merger or acquisition

We do not sell personal information in the conventional sense, though certain data-sharing activities may be considered a “sale” or “sharing” under applicable privacy laws.

Shopify’s Role

Our Services are hosted by Shopify. Shopify processes personal information to provide and improve its services, including for security, analytics, and performance.

To learn more about Shopify’s privacy practices or exercise privacy rights related to data processed by Shopify, visit: https://privacy.shopify.com/en

Cookies & Targeted Advertising

We use cookies and similar technologies to operate and improve the Services.

Depending on your location, you may have the right to opt out of targeted advertising or data sharing for advertising purposes. We honor Global Privacy Control (GPC) signals where required by law. To learn more about GPC, visit: https://globalprivacycontrol.org/

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access personal information we hold about you
  • Request correction or deletion of personal information
  • Receive a copy of your personal information
  • Opt out of certain data uses, including targeted advertising

You may exercise these rights by contacting us using the information below. We will not discriminate against you for exercising your rights.

International Transfers

Your personal information may be transferred to and processed outside your country of residence. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Email: info@auntieenis.com
Mailing Address:  418 Broadway, #4926 Albany, New York 12207